Product help and troubleshooting

General

• I have received my cartridges, but my printer is not listed on the box
• My printer is not recognising the cartridge I have installed
• A Guide to Buying an Inkjet Printer
• Compatible Citizen 3000101 (3000101-CPT)
• Compatible Citizen IR-31B (IR-31B-CPT)
• Compatible Fujitsu CA02374-C104 (CA02374-C104-CPT)

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Brother Tapes

• Compatible Brother TZE-241 (TZE-241-CPT)
• Compatible Brother TZE-S251 (TZE-S251-CPT)
• Compatible Brother TZe-S231 (TZE-S231-CPT)
• Compatible Brother DK-22205 (DK-22205-CPT)
• Compatible Brother DK-11247 (DK-11247-CPT)

Xerox Toners

• Xerox WorkCentre 6605DNW
• Xerox WorkCentre 6605NW
• Xerox WorkCentre 6605VDN
• Xerox Phaser 6600DNW
• Xerox Phaser 6600NW
• Xerox Phaser 6600DN

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Samsung Toners and Drums

• Compatible Samsung 503 Toners (CLT-C503L-REM, CLT-K503L-REM, CLT-M503L-REM, CLT-Y503L-REM, CLT-C505L-REM, CLT-K505L-REM, CLT-M505L-REM, CLT-Y505L-REM)
• Compatible Samsung R409 Drum (CLT-R409-REM)
• Compatible Samsung R407 Drum (CLT-R407-REM)
• Compatible Samsung R406 Drum (CLT-R406-REM)
• Compatible Samsung R307 Drum (MLT-R307-REM)
• Compatible Samsung R116 Drum (MLT-R116-REM)

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Ricoh Toners

• Compatible Ricoh 84185 (841853-CPT, 841854-CPT, 841855-CPT, 841856-CPT)
• Compatible Ricoh GC41 Inks (405761-CPT, 405762-CPT, 405763-CPT, 405764-CPT)
• Compatible Ricoh 8420 Toners (842091-REM, 842092-REM, 842093-REM, 842094-REM)
• Compatible Ricoh 408010 (408010-CPT)
• Compatible Ricoh 406 (406094-REM, 406097-REM, 406100-REM, 406106-REM)
• Compatible Ricoh 88864 (888640-CPT, 888641-CPT, 888642-CPT, 888643-CPT)

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Sharp Ribbons

• Compatible Sharp UX-6CR (UX-6CR-CPT)
• Compatible Sharp UX-3CR (UX-3CR-CPT)

Samsung Inks

• Compatible Samsung M41 (INK-M41-REM)
• Compatible Samsung M40 (INK-M40-RET)

Philips Ribbons and Toners

• Compatible Philips PFA-431 (PHPFA431-REM)

Panasonic Ribbons and toners

• Compatible Panasonic KX-FAT411X (KX-FAT411X-REM)
• Compatible Philips PFA-351 (PFA351-CPT)
• Compatible Philips PFA-331 (PFA331-CPT)
• Compatible Philips PFA-322 (PFA-322-CPT)
• Compatible Panasonic KXFA55X (KXFA55X-CPT)
• Compatible Panasonic KXFA54X (KXFA54X-CPT)

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Oki Ribbons

• Compatible OKI 44173405 (44173405-CPT)
• Compatible OKI 43571802 (43571802-CPT)
• Compatible OKI 40629303 (40629303-CPT)
• Compatible Oki 09002308 (09002308-CPT)
• Compatible Oki 9002303 (9002303-REM)
• Compatible Oki 1126301 (01126301-CPT)

Neopost Inks

• Compatible Neopost 300239 (300239-CPT)
• Compatible Neopost 300208 (300208-CPT)

Pitney Bowes

• Compatible Pitney Bowes 793-5 (793-5-CPT)
• Compatible 793-5BI (793-5BI-CPT)
• Compatible 765-9BN (765-9BN-CPT)
• Compatible K780002 (K780002-CPT)
• Compatible Pitney Bowes K780003 (K780003-CPT)

Oki Toners and Drums

• Compatible Oki 470957 toners (47095701-REM, 47095702-REM, 47095703-REM, 47095704-REM)
• Compatible Oki 465087 Toners (46508713-CPT, 46508714-CPT, 46508715-CPT, 46508716-CPT)
• Compatible Oki 465076 toners (46507613-REM, 46507614-REM, 46507615-REM, 46507616-REM)
• Compatible Oki 465075 Toners (46507505-REM, 46507506-REM, 46507507-REM, 46507508-REM)
• Compatible Oki 464904 Toners (46490401-CPT, 46490402-CPT, 46490403-CPT, 46490404-CPT)
• Compatible Oki 4644310 Toners (46443101-REM, 46443102-REM, 46443103-REM, 46443104-REM)

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Lexmark Toners

• Lexmark MS818dn
• Lexmark MS817dn
• Lexmark MS710dn
• Lexmark MS812dtn
• Lexmark MS812dn
• Lexmark MS812de

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Kyocera Toners

• Kyocera ECOSYS P5026cdw
• Kyocera ECOSYS P5026cdn
• Kyocera ECOSYS M5526cdw
• Kyocera ECOSYS M5526cdn
• Compatible Kyocera TK-3400 ( TK-3400-CPT)
• Compatible Kyocera TK-3410 ( TK-3410-CPT)

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Konica Toners

• Compatible Konica TN324 Toners (A8DA150-REM, A8DA250-REM, A8DA350-REM, A8DA450-REM)
• Compatible Konica IUP-12 Drums (A0WG03H-REM, A0WG08H-REM, A0WG0EH-REM, A0WG0KH-REM)
• Compatible Konica TN512 (A33K152-CPT, A33K252-CPT, A33K352-CPT, A33K452-CPT)
• Compatible Konica TN414 (A202030-CPT)
• Compatible Konica TN321 (A33K150-CPT, A33K250-CPT, A33K350-CPT, A33K450-CPT)
• Compatible Konica TN319 (A11G150-CPT, A11G250-CPT, A11G350-CPT, A11G450-CPT)

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Epson Toners and Drums

• Compatible Epson S051099 Drum (C13S051099-REM)
• Compatible Epson S051111 (C13S051111-REM)
• Compatible Epson S050709 (C13S050709-REM)
• Compatible Epson S050650 (C13S050650-REM)
• Compatible Epson S050584 (C13S050584-REM)
• Compatible Epson S05059 (C13S050590-REM, C13S050591-REM, C13S050592-REM, C13S050593-REM)

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Dell Toners and Drums

• Compatible Dell 593-1101 toners (593-11016-REM, 593-11018-REM, 593-11019-REM, 593-11021-REM, 593-1101-3PACK-REM, 593-1101-PACK-REM)
• Compatible Dell 59J78 (593-BBEJ-REM)
• Compatible Dell PK496 Drum (593-10338-REM)
• Compatible Dell 593-1111 HC (593-11115-CPT, 593-11116-CPT, 593-11117-CPT, 593-11118-CPT)
• Compatible Dell 593-1005 (593-10051-REM, 593-10052-REM, 593-10053-REM, 593-10054-REM)
• Compatible Dell W896P (593-10838-REM)

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Lexmark Inks

• Compatible Lexmark 3070166 (3070166-CPT)
• Compatible Lexmark 13400-HC (13400HC-REM)
• Compatible Lexmark 150XL (14N1614E-RET, 14N1615E-RET, 14N1616E-RET, 14N1618E-RET)
• Compatible Lexmark 100XL (014N1068E-CPT, 014N1069E-CPT, 014N1070E-CPT, 014N1071E-CPT)
• Compatible Lexmark 82 & 83 (18L0032-RET, 18L0042-RET)
• Compatible Lexmark 70 (12A1970-RET)

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Dell Inks

• Compatible Dell PK492 (593-10337-REM)
• Compatible Dell X768N & X769N (592-11295-CPT, 592-11297-CPT)
• Compatible Dell X751N & X752N (592-11311-CPT, 592-11313-CPT)
• Compatible Dell X737N & X738N (592-11327-CPT, 592-11393-CPT)
• Compatible Dell T0529 & T0530 (592-10039-RET, 592-10040-RET)
• Compatible Dell KX701 & KX703 (592-10278-REM, 592-10279-REM)

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Canon Toners

• Compatible Canon 731 (731BK-REM)
• Compatible Canon 067 (5099C002-REM, 5100C002-REM, 5101C002-REM, 5102C002-REM)
• Compatible Canon 069H (5095C002-REM, 5096C002-REM, 5097C002-REM, 5098C002-REM)
• Compatible Canon 064 (4931C001-REM, 4933C001-REM, 4935C001-REM, 4937C001-REM)
• Compatible Canon 064H (4932C001-REM, 4934C001-REM, 4936C001-REM, 4938C001-REM)
• Compatible Canon 069 (5091C002-REM, 5092C002-REM, 5093C002-REM, 5094C002-REM)

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HP Inks and Printheads

• HP Envy Inspire 7224e All-in-One
• HP Envy Inspire 7924e All-in-One
• HP Envy Inspire 7220e All-in-One
• HP Envy Inspire 7920e All-in-One
• HP Envy Photo 6232
• HP Tango X

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Epson Inks and Ribbons

• Compatible Epson T11E Ink (C13T11E140-CPT)
• Compatible Epson 29 (T2984-REM)
• Compatible Epson 16 / 16XL (C13T16814010-REM)
• Compatible Epson 107 (C13T09B140-CPT, C13T09B240-CPT, C13T09B340-CPT, C13T09B440-CPT, C13T09B540-CPT, C13T09B640-CPT)
• Compatible Epson 408L (C13T09K14010-CPT, C13T09K24010-CPT, C13T09K34010-CPT, C13T09K44010-CPT)
• Compatible Epson 604XL (C13T10H64010-CPT, C13T10H14010-CPT, C13T10H24010-CPT, C13T10H34010-CPT, C13T10H44010-CPT)

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Canon Inks and Printheads

• Canon Pixma MP600
• Canon Pixma MP530
• Canon Pixma MP520
• Canon Pixma MP510
• Canon Pixma MP500
• Canon Pixma iX5000

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Brother Inks and Ribbons

• Compatible Brother LC426 (LC426BK-CPT, LC426C-CPT, LC426M-CPT, LC426Y-CPT)
• Compatible Brother LC424 (LC424BK-CPT, LC424C-CPT, LC424M-CPT, LC424Y-CPT)
• Compatible Brother LC427 (LC427BK-CPT, LC427C-CPT, LC427M-CPT, LC427Y-CPT)
• Compatible Brother LC421 (LC421BK-CPT, LC421C-CPT, LC421M-CPT, LC421Y-CPT)
• Compatible Brother LC422 (LC422BK-CPT, LC422C-CPT, LC422M-CPT, LC422Y-CPT)
• Compatible Brother LC421XL (LC421XLBK-CPT, LC421XLC-CPT, LC421XLM-CPT, LC421XLY-CPT)

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HP Toners and Drums

• HP LaserJet Enterprise MFP M578dn
• HP LaserJet Enterprise MFP M577dn
• HP LaserJet Enterprise M555x
• HP LaserJet Enterprise M555dn
• HP LaserJet Enterprise M554dn
• HP LaserJet Enterprise M553x

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Brother Toners and Drums

• Brother MFC-9870 (N)
• Brother MFC-9650
• Brother Fax-8350P
• Brother Fax-8300J
• Brother MFC-9750
• Brother HL-P2500

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