What the cartridges should look like
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Installation Instructions
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Problems you might encounter
Problem: Cartridge not recognised
The cartridge has been installed correctly but it's reporting as not recognised
Resolution
Solution 1
- 1. Remove the cartridge and install the used or new OEM cartridge. Then close the printer cover
- 2. When the printer stops after detecting, take out the OEM cartridge.
- 3. Reinstall in the printer & repeat steps if required.
Solution 2
- 1. If the cartridge is not recognised
- 2. Remove the cartridge
- 3. Gently cut off the black carbon strip on the chip (down the middle)
- 4. Reinstall in the printer & repeat steps if required
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