If the ink volume is below the warning line or if a warning message pops out in the screen reminding low ink volume, please stop printing and refill the ink
- Open the small cap and then open the big cap
- Poke through the sealing of the ink bottle with the big cap pointed end. Then, close the bottle with the big cap
- Remove the ink bottle and the plastic stopper and refill the ink tank
- Plug the plastic stopper when finished
- Refill the ink if it is below the minimum level
- Keep the product in a cool and dry place away from the sunlight
- Use the product within the service period to ensure optimum print quality. This product should be used at a temperature between 5 and 35 degrees
- If ink gets into your eyes, flush immediately with large amounts of water. If the ink leaks into your skin, wipe it off with a tissue. Keep the product away from children
Problem: Colour mixing
The prints are coming out with blended colours
Resolution
- Please check if the ink colour in the ink tank is consistent with the printer’s ink tank marked
Problem: White line
The prints are coming out with a white line
Resolution
- Run the cleaning operation up to three times
Problem: Broken line
The prints are coming out with a broken line
Resolution
- Check if the paper tray is flat and if the printer needs maintenance
Printers that use Canon GI-490 cartridges
To see a full list of products that work in your printer, click on the model name below:
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