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Problem: Faded Output
Printouts are coming out faded.
Resolution
- If the print quality is poor, remove the toner cartridge from the printer and gently rock the cartridge from side to side.
- This movement helps distribute to the toner evenly within the cartridge.
- After rocking the cartridge 5-6 times, re-insert the cartridge into the printer and print a test page.
Problem: Grey Hue / Background on Prints
Printouts are coming out with a grey background.
Resolution
- Print 20 pages and see if the problem persists.
- During transit toner from the cartridge can coat the OPC drum which can cause this grey background.
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Printers that use Canon EP-27 cartridges
To see a full list of products that work in your printer, click on the model name below:
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