To avoid leaking, remove the tape gently, do not rip it off. Hold the cartridge firmly when doing this but do not squeeze it, as this could cause the ink to drip out.
- Open the printer lid to access the cartridges.
- Remove the empty cartridge from the printhead and recycle.
- Remove the new cartridge from the plastic bag.
- Gently and slowly, remove the yellow pull strip from the top of the cartridge only. Hold the cartridge with your fingers while opening and do not squeeze the sides.
- Turn the cartridge upside down and remove the rest of the yellow pull strip. Insert the new cartridge into the corresponding slot in the printhead and press down firmly until a click is heard.
- Close the printer lid.
Please note: The replacement cartridge does not light up like an original.
Problem: error (cartridge missing or damaged).
The printer is reporting the error (cartridge missing or damaged).
Resolution
- Remove the faulty cartridge from the printer.
- Make sure all the packaging clips and tape covering breathing hole have been removed, please take care not to squeeze the sides during this as some ink may spill.
- Pull the power cable out the back of the printer and leave the printer off for 15 minutes.
Problem: printing blank pages / fading on print.
Printouts are coming out very faded or blank.
Resolution
- If the print quality is poor or no ink is appearing on the paper then try doing 2-3 head cleans/nozzle cleans.
- Leave 20 minutes between each clean.
This image shows the front of the cartridge, match the colour of the cartridge with the slots in the printer.
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The back of the cartridge can be seen in this image, ensure the chip is clear of impurities before installation.
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This image shows the left side of the cartridge, the black clip on the side is non removable and could cause installation difficulties if bent out of shape.
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The right side of the cartridge can be seen in this image, the yellow tape must be removed before installation.
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Printers that use Canon PGI-580XXL & CLI-581XXL cartridges
To see a full list of products that work in your printer, click on the model name below:
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