Problems you might encounter
Problem: Error (Cartridge missing or damaged)
The printer is reporting the error (Cartridge missing or damaged)
- Remove the faulty cartridge from the printer
- Make sure all the packaging clips and blue tape covering the copper part of the cartridge has been removed from the cartridge + clean the contacts
- Pull the power cable out the back of the printer and leave the printer off for 15 minutes
Problem: Printing blank pages / fading on print
Printouts are coming out very faded or blank
- If the print quality is poor or no ink is appearing on the paper then try doing 2-3 head cleans/nozzle cleans
- Leave 20 minutes between each clean
Pigment ink is used in this cartridge
Pigment based ink is used in this cartridge.
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