Problem: Fading on print
The printer is producing very faded print/ a lack of print on the page
Resolution
- If the print quality is poor or no ink is appearing on the paper, try performing 2-3 head cleans/nozzle cleans.
- Leave 20 minutes between each clean.
Problem: Printing blank pages
The ink cartridge printed one or two pages and then stopped printing.
Resolution
- It could be that the tape that covers the breathing hole has not been removed.
- Be sure the breathing hole on the cartridge has been released, this is done by removing a small rip strip so that the cartridge has air supply.
Problem: Cartridge not recognised or Error (Low Toner)
The compatible cartridge has been installed correctly and the cartridge is not recognised, or is showing as empty or low
Resolution
Please press "Cancel" or "Stop" down for 5 seconds to reset the printer. Once done, the printer should work as normal.
|
This image shows the front of the cartridge, the product range and colour is displayed on the large label.
|
|
|
|
The back of the cartridge can be seen in this image, the chip must be clear of impurities before installation.
|
|
|
|
This image shows the bottom of the cartridge, the yellow tape must be removed before installation.
|
|
|
|
The top of the cartridge can be seen in this image, the orange clip must also be removed before installing.
|
|
|
Printers that use Canon CLI-65 cartridges
To see a full list of products that work in your printer, click on the model name below:
|
|
|
All trademarks, photos and logos included on this information sheet are the property of their respective owners.