Problem: Faded Output
Printouts are coming out faded.
Resolution
- If the print quality is poor, remove the toner cartridge from the printer and gently rock the cartridge from side to side.
- This movement helps distribute to the toner evenly within the cartridge.
- After rocking the cartridge 5-6 times, re-insert the cartridge into the printer and print a test page.
Problem: Faint Characters on Printouts
Printouts have faint characters / letters appearing down the page
Resolution
- Print 15-20 pages and see if the problem persists.
Problem: Streaks on Printouts
Printouts have streaks appearing down the page
Resolution
- Remove the toner cartridge from the printer and gently rock the cartridge from side to side.
- This movement helps distribute to the toner evenly within the cartridge.
- Carefully clean the drum roller to remove any excess toner.
- Re-insert the cartridge into the printer and print a test page.
- If the problem persists, repeat the previous steps.
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This image shows the front of the cartridge, the product code and colour can be found on the label.
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The back of the cartridge can be seen in this image.
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This image shows the left side of the cartridge, use the coloured handle to help with installation.
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The right side of the cartridge can be seen in this image, the chip must be clear of impurities before installation. Do not remove the plastic cap, as this keeps the toner in.
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Printers that use Kyocera TK-8115 cartridges
To see a full list of products that work in your printer, click on the model name below:
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