Compatible Brother LC-125 & LC-127 & LC-129 (LC129XLBK-CPT, LC127XLBK-CPT, LC125XLC-CPT, LC125XLM-CPT, LC125XLY-CPT)

Problem: Fading on print

The printer is producing very faded print/ a lack of print on the page

Resolution

• If the print quality is poor or no ink is appearing on the paper, try performing 2-3 head cleans/nozzle cleans
• Leave 20 minutes between each clean

Problem: Printing blank pages

The ink cartridge printed one or two pages and then stopped printing.

Resolution

• It could be that the tape that covers the breathing hole has not been removed.
• Be sure the breathing hole on the cartridge has been released, this is done by removing a small rip strip so that the cartridge has air supply.

Problem: Cartridge is the wrong size/ shape to fit into the printer

The cartridges is physically a different size or shape to the cartridges already installed.

Resolution

• Compatible cartridges will always look different to the original branded cartridges
• They will often differ in shape or size but this does not affect the fitting or functionally of the cartridges in any way at all
• Ensure the seal is pierced upon installation by giving the cartridge a firm push upon installation

Problem: Cartridge isn't recognised

The cartridge has been installed correctly but the printer is reporting that the cartridge is not recognised

Resolution

1. Remove the cartridge that's not recognised from the printer

2. Switch off the printer and unplug it for 10 minutes

3. Wipe the chip on the cartridge with a dry cloth or tissue

4. Plug the printer back in and turn it back on

5. Re-insert the cartridge

If the message re-appears repeat steps 1-5 but remove all the cartridges in step one

Problem: Error (Re-install cartridge slowly)

The cartridge has been installed and the printer it producing the error message (Re-install cartridge slowly)

Resolution

• With the machine powered on, remove the affected cartridge from the printer

• Wipe the chip with a dry, lint free cloth

• Slowly re-install the cartridge into the machine

• Once the cartridge is in place firmly push the cartridge back to make sure it is fully seated in the machine

This image shows the front of the cartridge, the product code is on the large label.

The back of the cartridge can be seen in this image.

This image shows the top of the cartridge, the chip must be clear of impurities before installation.

The bottom of the cartridge can be seen in this image.

 

This image shows the front of the XL black cartridge, the product code is on the large label.

 

The back of the XL black cartridge can be seen in this image.

 

This image shows the right side of the XL black cartridge, the chip must be clear of impurities before installation.

 

The bottom of the XL black cartridge can be seen in this image.

 

 

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Printers that use Brother LC-125 & LC-127 cartridge

To see a full list of products that work in your printer, click on the model name below:

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