Compatible Brother LC123 (LC123BK-CPT, LC123C-CPT, LC123M-CPT, LC123Y-CPT)

Problem: Fading on print

The printer is producing very faded print/ a lack of print on the page.

Resolution

• If the print quality is poor or no ink is appearing on the paper, try performing 2-3 head cleans/nozzle cleans.
• Leave 20 minutes between each clean.

Problem: Printing blank pages

The ink cartridge printed one or two pages and then stopped printing.

Resolution

• It could be that the tape that covers the breathing hole has not been removed.
• Be sure the breathing hole on the cartridge has been released, this is done by removing a small rip strip so that the cartridge has air supply.

Problem: Cartridge is the wrong size/ shape to fit into the printer

The cartridges are physically a different size or shape to the cartridges already installed.

Resolution

• Compatible cartridges will always look different to the original branded cartridges.
• They will often differ in shape or size but this does not affect the fitting or functionally of the cartridges in any way at all.
• Ensure the Seal is pierced when installed by giving the cartridge a firm push upon installation

This image shows the front of the cartridge, the product range and colour is displayed on the large label.

The back of the cartridge can be seen in this image.

This image shows the bottom of the cartridge.

The top of the cartridge can be seen in this image, the chip must be clear of impurities before installation.

Printers that use Brother LC123 cartridge

To see a full list of products that work in your printer, click on the model name below: