Compatible Canon CL-42 (CLI-42BK-CPT, CLI-42C-CPT, CLI-42GY-CPT, CLI-42LGY-CPT, CLI-42M-CPT, CLI-42PC-CPT, CLI-42PM-CPT, CLI-42Y-CPT)

Compatible Canon CLI-42 (Black, Grey & Light Grey Top View)	Compatible Canon CLI-42 (Black, Grey & Light Grey Bottom View with Clip removed)

Compatible Canon CLI-42 (Cyan, Magenta & Yellow Top View)	Compatible Canon CLI-42 (Cyan, Magenta & Yellow Bottom View with Clip removed)

Compatible Canon CLI-42 (Photo Cyan & Photo Magenta Top View)	Compatible Canon CLI-42 (Photo Cyan & Photo Magenta Bottom View)

Problem: Error (Cartridge Missing or Damaged)

The printer is reporting the error (Cartridge missing or damaged)

Resolution

• Remove the faulty cartridge from the printer

• Make sure all the packaging clips and blue tape covering the copper part of the cartridge has been removed from the cartridge + clean the contacts

• Pull the power cable out the back of the printer and leave the printer off for 15 minutes

Problem: Ink in the cartridge, but not printing

The cartridge has been printing, but now it's showing empty/ the print has faded, despite ink remaining in the cartridge. 

Resolution

• The printing will stop once the cartridge has around 30% of ink remaining and store this as a reserve. This cannot be accessed, and the cartridge will need to be replaced. 
• This is not a fault. The cartridge contains a sponge and excess ink to keep the sponge moist and to prevent damage to the printhead. 

Problem: Printing blank pages / fading on print

Printouts are coming out very faded or blank

Resolution

• If the print quality is poor or no ink is appearing on the paper then try doing 2-3 head cleans/nozzle cleans

• Leave 20 minutes between each clean

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