Compatible Ricoh 84192 (841925-CPT, 841926-CPT, 841927-CPT, 841928-CPT)

Problem: Faded Output

Printouts are coming out faded.

Resolution

• If the print quality is poor, remove the toner cartridge from the printer and gently rock the cartridge from side to side.
• This movement helps distribute to the toner evenly within the cartridge.
• After rocking the cartridge 5-6 times, re-insert the cartridge into the printer and print a test page.

Problem: Error (Cartridge is not compatible)

The compatible cartridge has been installed correctly and the error message (Cartridge is not compatible) has appeared

Resolution

• Remove the affected cartridge/cartridges from the printer.
• Turn the printer off and wait for 2 minutes.
• Turn your printer back on and wait for a further 2 minutes.
• Once the printer warns that certain cartridge/cartridges are missing, re-install them one at a time.

Problem: Cartridge not recognised

The compatible cartridge has been installed correctly but the printer is not registering it as installed

Resolution

• Remove the affected cartridge/cartridges from the printer.
• Turn the printer off and wait for 2 minutes.
• Turn your printer back on and wait for a further 2 minutes.
• Once the printer warns that certain cartridge/cartridges are missing, re-install them one at a time.

This image shows the front of the cartridge, the product code is displayed on the bigger label on the top and the batch code can be found on the smaller one at the bottom.

The back of the cartridge can be seen in this image, match the colour of the toner with the slot colour marked slot in the printer.

This image shows the left side of the cartridge, the chip can be found on this end of the cartridge and it must be clear of impurities before installation.

The right side of the cartridge can be seen in this image.

Printers that use Canon 055H cartridges

To see a full list of products that work in your printer, click on the model name below:

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