To install the cartridges please follow the steps below:
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- 1. Open the printer lid to access the cartridges.
- 2. Remove the empty cartridge from the printhead.
- 3. Remove the pull strip from the top of the cartridge.
- 4. Position the cartridge upside down and carefully remove the orange clip.
- 5. Insert the cartridge into the corresponding slot on the printhead and press down firmly until a click is heard.
- 6. Close the printer lid.
Problem: Error (Replace Printhead, Printhead Missing or Printhead Problem)
The printhead is not being recognised by the printer.
Resolution
- Press the Power button to turn off the printer.
- Disconnect the power cord from the rear of the printer.
- Wait 60 seconds.
- Reconnect the power cord to the rear of the printer.
- Press the Power button to turn on the printer.
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This image shows the front of the cartridges.
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The back of the cartridges can be seen in this image, the chip must be clear of impurities before installation.
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This image shows the left side of the cartridges.
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The right side of the cartridges can be seen in this image, remove the yellow tape before installation
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Printers that use HP 934XL & 935XL cartridges
To see a full list of products that work in your printer, click on the model name below:
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