Compatible Epson 26XL (T2621-REM, T2631-REM, T2632-REM, T2633-REM, T2634-REM)

1. Remove the protection cap from the cartridge

2. Install the ink cartridge into the printer. Make sure it clicks.

3. POP-UP window may appear with the message "You have not installed genuine Epson ink cartridges" after installation. This is just a warning message, press "OK" and "Yes" and continue printing. 

NOTE: To ensure the best printing result, please run the nozzle check before printing

NOTE: Please avoid touching the cartridge chip over the installation process

If there has been a full set of genuine cartridges installed in the printer prior to installing the new compatible cartridges then a full compatible cartridge replacement may be required if the error message (Cartridge is not compatible) appears

If this error message still appears after this troubleshooting or you don't have a full set of compatible cartridges available please consult the "Problems you might encounter" section below

• This incompatible cartridge error message appears when the printer detects that there is both genuine and compatible cartridges installed in the printer
• To do a full genuine to compatible replacement please follow the steps below:

1. Remove all the cartridges currently installed in the printer and turn the printer off. Leave it off for 15 minutes then turn it back on
2. Re-install a full set genuine HP ink cartridges in the printer - These genuine cartridges can be half full or even empty
3. Once the genuine cartridges have been detected, remove and the replace them with compatible cartridges. Note: This must be done in one go

Problem: Error (Cartridge is not compatible)

The compatible cartridge has been installed correctly and the error message (Cartridge is not compatible) has appeared

Resolution

1. Remove the affected cartridge/cartridges from the printer

2. Clean the chip with dry cloth or tissue

3. Re-install the cartridge into the printer and press down firmly to ensure that the contacts are connected.

Problem: Printing blank pages / Fading on print

Printouts are coming out very faded or blank

Resolution

• 1. Go into the printers maintenance section and select "head cleaning"

• 2. This will perform a print head clean - this will take a couple of minutes

• 3. Print a Print nozzle check pattern to check the printer quality

• If you don't see any improvement, repeat steps 1-3 multiple times

Note: If you don't see any improvement turn off the printer and wait at least six hours to let any dried ink soften. Then try cleaning the print head again

This image shows the front of the cartridges, match the colour to the slot on the printer.

The back of the cartridges can be seen in this image, remove the orange clip before installation and ensure the chip is clear of imperfections.

Printers that use Epson 26XL cartridges

To see a full list of products that work in your printer, click on the model name below:

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