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Compatible HP 45 & 78 (Front View)
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Compatible HP 45 & 78 (Top View)
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Compatible HP 45 & 78
(Bottom View with Clip on)
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Compatible HP 45 & 78
(Back View with Clip on)
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Compatible HP 45 & 78
(Bottom View with Clip removed)
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Compatible HP 45 & 78
(Back View with Clip removed)
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Compatible HP 45 & 78 (Side View)
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Compatible HP 45 & 78 (Side View)
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Problem: Printing blank pages / Fading on print / Incorrect colours being produced
Printouts are coming out very faded or blank, or with the incorrect colours.
Resolution
In the unlikely event that your cartridge is not printing to your satisfaction, there may be a blockage on the print nozzles caused either by dried ink particles or an air lock.
This problem can easily be remedied by carrying out a simple manual cleaning procedure:
- 1. Take a cotton bud and dampen with some warm water. Then gently wipe around the area of the print head at the base of the cartridge.
- 2. Afterwards, dab the print head onto a clean absorbent paper kitchen towel until the ink begins to filter through. The following colours should be visible on the kitchen towel:
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- For the black cartridge - a full black oval shape
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- For the colour cartridge - 3 distinct oval or round shapes should be seen coloured cyan, magenta and yellow
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- 3. Take a clean, dry paper kitchen towel and gently wipe the copper contact points at the back of the cartridge and the contacts inside the printer cartridge carrier.
Problem: Not recognised
After installing the cartridge the printer is showing the cartridge as not installed correctly.
Resolution 1: How to clean the cartridge chip
Before installation, please follow these instructions on how to clean the cartridge chip
1. Remove the packaging from the new cartridge.
2. Using a dry lint free cloth, clean the gold contacts on the back of the cartridge.
3. Install the new cartridge into your printer.
4. Wait until the printer has recognised the cartridge before use.
This process helps to remove any dirt or residue ink on the chip which can cause recognition issues.
Resolution 2
- Remove the cartridge, and wipe the gold coloured electrical contacts with a tissue, before reinstalling the cartridge
- If this doesn't work then repeat the process 2-3 times
Printers that use HP 45 & 78 cartridges
- Colour Copier 180
- Colour Copier 290
- Deskjet 1180c
- Deskjet 1220c
- Deskjet 1220c ps
- Deskjet 1220cxi
- Deskjet 1280
- Deskjet 6120
- Deskjet 6122
- Deskjet 6127
- Deskjet 9300
- Deskjet 930c
- Deskjet 930cm
- Deskjet 935c
- Deskjet 950c
- Deskjet 959c
- Deskjet 960c
- Deskjet 970cse
- Deskjet 970cxi
- Deskjet 980c
- Deskjet 980cxi
- Deskjet 990cxi
- Deskjet 995c
- Fax 1220
- JobJet P200
- Officejet G55
- Officejet G85
- Officejet G95
- Officejet K60
- Officejet K80
- Photosmart 1000
- Photosmart 1115
- Photosmart 1215
- Photosmart 1215vm
- Photosmart 1218
- Photosmart 1315
- Photosmart 2100
- Photosmart P1000
- Photosmart P1100
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