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Compatible HP 15 & 78 (Front View)
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Compatible HP 15 & 78 (Top View)
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Compatible HP 15 & 78
(Bottom View with Clip on)
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Compatible HP 15 & 78
(Back View with Clip on)
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Compatible HP 15 & 78
(Bottom View with Clip removed)
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Compatible HP 15 & 78
(Back View with Clip removed)
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Compatible HP 15 & 78 (Side View)
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Compatible HP 15 & 78 (Side View)
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Problem: Printing blank pages / Fading on print / Incorrect colours being produced
Printouts are coming out very faded or blank, or with the incorrect colours.
Resolution
In the unlikely event that your cartridge is not printing to your satisfaction, there may be a blockage on the print nozzles caused either by dried ink particles or an air lock.
This problem can easily be remedied by carrying out a simple manual cleaning procedure:
- 1. Take a cotton bud and dampen with some warm water. Then gently wipe around the area of the print head at the base of the cartridge.
- 2. Afterwards, dab the print head onto a clean absorbent paper kitchen towel until the ink begins to filter through. The following colours should be visible on the kitchen towel:
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- For the black cartridge - a full black oval shape
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- For the colour cartridge - 3 distinct oval or round shapes should be seen coloured cyan, magenta and yellow
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- 3. Take a clean, dry paper kitchen towel and gently wipe the copper contact points at the back of the cartridge and the contacts inside the printer cartridge carrier.
Printers that use HP 15 & 78 cartridges
- Colour Copier 310
- Deskjet 3810
- Deskjet 3820
- Deskjet 3822
- Deskjet 916c
- Deskjet 920c
- Deskjet 920cvr
- Deskjet 920cxi
- Deskjet 940c
- Deskjet 940cw
- Deskjet 940cxi
- Deskjet 948c
- Digital Copier 310
- Fax 1230
- Officejet 5110
- Officejet V40
- Officejet V45
- PSC 700
- PSC 720
- PSC 750
- PSC 750xi
- PSC 900
- PSC 940
- PSC 950
- PSC 950vr
- PSC 950xi
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- All trademarks, photos and logos included on this information sheet are the property of their respective owners.