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Compatible Epson 16XL (Top View)
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Compatible Epson 16XL (Bottom View)
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Compatible Epson 16XL (Side View)
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Compatible Epson 16XL (Chip View)
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How to prepare the cartridge for installation
- Remove the yellow tab on the side of the cartridge
- Do not remove the foil on the bottom of the cartridge
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- This foil is designed to prevent the ink in the printhead from drying out - removing it may result in a lack of / no print on your documents
- Once this is done, install the cartridge into the printer
- Push firmly down on top of the cartridge to make sure the foil is pieced sufficiently
Problems During Installation
If there has been a full set of genuine cartridges installed in the printer prior to installing the new compatible cartridges then a full compatible cartridge replacement may be required if the error message (Cartridge is not compatible) appears
If this error message still appears after this troubleshooting or you don't have a full set of compatible cartridges available please consult the "Problems you might encounter" section below
- This incompatible cartridge error message appears when the printer detects that there is both genuine and compatible cartridges installed in the printer
- To do a full genuine to compatible replacement please follow the steps below:
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- 1. Remove all the cartridges currently installed in the printer and turn the printer off. Leave it off for 15 minutes then turn it back on
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- 2. Re-install a full set genuine Epson ink cartridges in the printer - These genuine cartridges can be half full or even empty
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- 3. Once the genuine cartridges have been detected, remove and the replace them with compatible cartridges.
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- 3a. Note: This must be done in one go
Problem: Error (Cartridge is not compatible)
The compatible cartridge has been installed correctly and the error message (Cartridge is not compatible) has appeared
Resolution
- 1. Remove the affected cartridge/cartridges from the printer
- 2. Turn the printer off and wait for 2 minutes
- 3. Turn your printer back on and wait for a further 2 minutes
- 4. Once the printer warns that certain cartridge/cartridges are missing, re-install them one at a time
Problem: Cartridge not recognised
The compatible cartridge has been installed correctly but the printer is not registering it as installed
Resolution
- 1. Remove the affected cartridge/cartridges from the printer
- 2. Turn the printer off and wait for 2 minutes
- 3. Turn your printer back on and wait for a further 2 minutes
- 4. Once the printer warns that certain cartridge/cartridges are missing, re-install them one at a time
Problem: Printing blank pages / fading on print
Printouts are coming out very faded or blank
Resolution
- If the print quality is poor or no ink is appearing on the paper then try doing 2-3 head cleans/nozzle cleans
- Leave 20 minutes between each clean
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