Compatible HP 21XL & 22XL
(Top View with Clip on)
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Compatible HP 21XL & 22XL
(Top View with Clip removed)
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Compatible HP 21XL & 22XL
(Bottom View)
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Compatible HP 21XL & 22XL
(Chip View)
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Compatible HP 21XL & 22XL
(Side View with Clip on)
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Compatible HP 21XL & 22XL
(Side View with Clip removed)
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Problem: Error (Circuit Error)
The printer is reporting an error message that intermittently appear (Circuit Error)
Resolution
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- Remove the black cartridge then the colour cartridge
- Reinstall the black cartridge then the colour cartridge
- The error should now clear
Problem: Error (Cartridge missing or damaged)
The printer is reporting the error (Cartridge missing or damaged)
Resolution
- Remove the faulty cartridge from the printer
- Make sure all the packaging clips and blue tape covering the copper part of the cartridge has been removed from the cartridge + clean the contacts
- Pull the power cable out the back of the printer and leave the printer off for 15 minutes
Problem: Printing blank pages / Fading on print / Incorrect colours being produced
Printouts are coming out very faded or blank, or with the incorrect colours.
Resolution
In the unlikely event that your cartridge is not printing to your satisfaction, there may be a blockage on the print nozzles caused either by dried ink particles or an air lock.
This problem can easily be remedied by carrying out a simple manual cleaning procedure:
- 1. Take a cotton bud and dampen with some warm water. Then gently wipe around the area of the print head at the base of the cartridge.
- 2. Afterwards, dab the print head onto a clean absorbent paper kitchen towel until the ink begins to filter through. The following colours should be visible on the kitchen towel:
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- For the black cartridge - a full black oval shape
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- For the colour cartridge - 3 distinct oval or round shapes should be seen coloured cyan, magenta and yellow
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- 3. Take a clean, dry paper kitchen towel and gently wipe the copper contact points at the back of the cartridge and the contacts inside the printer cartridge carrier.
Printers that use HP 21XL & 22XL cartridges
- Deskjet 2149
- Deskjet 2180
- Deskjet 3747
- Deskjet 3900
- Deskjet 3910
- Deskjet 3915
- Deskjet 3918
- Deskjet 3920
- Deskjet 3930
- Deskjet 3930v
- Deskjet 3938
- Deskjet 3940
- Deskjet 3940v
- Deskjet D1311
- Deskjet D1320
- Deskjet D1330
- Deskjet D1341
- Deskjet D1360
- Deskjet D1368
- Deskjet D1400
- Deskjet D1415
- Deskjet D1420
- Deskjet D1430
- Deskjet D1445
- Deskjet D1455
- Deskjet D1460
- Deskjet D1468
- Deskjet D1470
- Deskjet D1520
- Deskjet D1530
- Deskjet D1558
- Deskjet D1560
- Deskjet D1568
- Deskjet D2230
- Deskjet D2300
- Deskjet D2320
- Deskjet D2330
- Deskjet D2345
- Deskjet D2360
- Deskjet D2368
- Deskjet D2430
- Deskjet D2445
- Deskjet D2460
- Deskjet D2466
- Deskjet D2468
- Deskjet F2100
- Deskjet F2110
- Deskjet F2120
- Deskjet F2128
- Deskjet F2140
- Deskjet F2149
- Deskjet F2179
- Deskjet F2180
- Deskjet F2185
- Deskjet F2187
- Deskjet F2188
- Deskjet F2200
- Deskjet F2210
- Deskjet F2224
- Deskjet F2280
- Deskjet F2290
- Deskjet F310
- Deskjet F325
- Deskjet F335
- Deskjet F340
- Deskjet F350
- Deskjet F370
- Deskjet F375
- Deskjet F378
- Deskjet F380
- Deskjet F385
- Deskjet F388
- Deskjet F390
- Deskjet F394
- Deskjet F4100
- Deskjet F4135
- Deskjet F4140
- Deskjet F4150
- Deskjet F4172
- Deskjet F4175
- Deskjet F4180
- Deskjet F4185
- Deskjet F4188
- Deskjet F4190
- Deskjet F4194
- Fax 1250
- Officejet 4300
- Officejet 4310
- Officejet 4311
- Officejet 4312
- Officejet 4314
- Officejet 4315
- Officejet 4315v
- Officejet 4315xi
- Officejet 4317
- Officejet 4319
- Officejet 4350
- Officejet 4352
- Officejet 4353
- Officejet 4355
- Officejet 4357
- Officejet 4359
- Officejet 4360
- Officejet J3508
- Officejet J3608
- Officejet J3640
- Officejet J3650
- Officejet J3680
- Officejet J5520
- PSC 1400
- PSC 1401
- PSC 1402
- PSC 1403
- PSC 1406
- PSC 1408
- PSC 1410
- PSC 1410v
- PSC 1410xi
- PSC 1415
- PSC 1417
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