To view what the cartridges should look like, please click here.
Problem: Error (Cartridge Missing or damaged)
The cartridges have been installed correctly but the printer is reporting the error (Cartridge missing or damaged)
Resolution
- Whilst the printer is turned on pull the printer's power cable out and leave it off for 15 minutes
- If the Cartridge has a chip wipe it with a dry cloth
- After 15 minutes turn the printer back on and install the cartridges - make sure they fully click into place
Problem: Printing blank pages / fading on print
Printouts are coming out very faded or blank
Resolution
- If the print quality is poor or no ink is appearing on the paper then try doing 2-3 head cleans/nozzle cleans
- Leave 20 minutes between each clean
|
Compatible Canon BCI-24 (Front View with Clip on)
|
|
|
|
Compatible Canon BCI-24 (Back View with Clip on)
|
|
|
|
Compatible Canon BCI-24 (Side View with Clip on)
|
|
|
|
Compatible Canon BCI-24 (Top View)
|
|
|
|
Compatible Canon BCI-24 (Bottom View with Clip on)
|
|
|
|
Compatible Canon BCI-24 (Bottom View with Clip removed)
|
|
|
|
Compatible Canon BCI-24 (Batch Code Exmaple)
|
|
|
To go back to the troubleshooting, please click here.
Printers that use Canon BCI-24 cartridges
To see a full list of products that work in your printer, click on the model name below:
All trademarks, photos and logos included on this information sheet are the property of their respective owners.