Our printer cartridge compatibility information is highly accurate. However, if there is any error on our website which has caused you to order the wrong printer cartridges, we will happily accept them for a full replacement or refund, even if you have opened the packaging.
If you've ordered the wrong cartridges for another reason (and have opened the packaging), we may still be able to help.
Just contact our team to discuss. For a speedy resolution, please ensure you've given the team your order number, your name and the items you would like to return. Please also indicate if any items have been opened.