TM-200

Compatible Canon PFI-120

Cartridge not compatible / Cartridge not recognised

The compatible cartridge has been installed correctly but the printer is not registering it as installed or states it is not compatible.
Remove the affected cartridge/cartridges from the printer.
Turn the printer off and wait for 2 minutes.
Turn your printer back on and wait for a further 2 minutes.
Once the printer warns that certain cartridge/cartridges are missing, re-install them one at a time.

Ink in the cartridge, but not printing

The cartridge may show as empty or produce faded print despite ink remaining.
Printing stops once the cartridge reaches around 30% remaining ink, which is kept as a reserve.
This reserve cannot be accessed and is used to keep the internal sponge moist and protect the printhead.
This is normal behaviour and not a fault.
The cartridge will need to be replaced.

Printing blank pages / fading on print

If the print quality is poor or no ink is appearing on the paper, try performing 2–3 head cleans/nozzle cleans.
Leave 20 minutes between each cleaning cycle.
If the issue persists, switch off the printer and unplug it for 10 minutes.
Re-install the cartridge and try printing again.

Printing blank pages

The tape covering the breathing hole may not have been removed.
Ensure the breathing hole on the cartridge is open by removing the small rip strip.
This allows air to flow properly and enables the cartridge to print.

To see a full list of products that work in your printer, click on the model name below:

ImagePROGRAF TM-200	ImagePROGRAF TM-300	ImagePROGRAF TM-305
ImagePROGRAF TM-205	ImagePROGRAF GP-200

1156C005AA

2352C001

1156C005AA-CPT

Brand names and trademarks are the property of their respective holders and are used for description purposes only.