iPF780

Compatible Canon PFI-107

Cartridge is not compatible / Cartridge is not recognised

Remove the affected cartridge/cartridges from the printer.
Turn the printer off and wait for 2 minutes.
Turn your printer back on and wait for a further 2 minutes.
Once the printer warns that certain cartridge/cartridges are missing, re-install them one at a time.

Ink in the cartridge, but not printing

The cartridge may show as empty or produce faded print despite ink remaining.
Printing stops once the cartridge reaches around 30% remaining ink, which is kept as a reserve.
This reserve cannot be accessed and is used to keep the internal sponge moist and protect the printhead.
This is normal behaviour and not a fault.
The cartridge will need to be replaced.

Printing blank pages / fading on print / incorrect colours being produced

There may be a blockage on the print nozzles caused by dried ink or an air lock.
Use a cotton bud dampened with warm water and gently wipe the printhead area.
Dab the printhead onto a clean absorbent kitchen towel until ink begins to flow.
For black cartridges: a solid black oval should appear.
For colour cartridges: cyan, magenta, and yellow marks should appear.
Clean the copper contact points on the cartridge and inside the printer with a dry lint-free cloth.

To see a full list of products that work in your printer, click on the model name below:

ImagePROGRAF iPF770	ImagePROGRAF iPF780	ImagePROGRAF iPF680
ImagePROGRAF iPF685	ImagePROGRAF iPF785	ImagePROGRAF iPF670

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