MB2350

Compatible Canon PGI-1500XL

Compatible Canon PGI-1500XL (Top View)

I need to remove my cartridges from the printer

Please note: Only use these instructions as a last resort to remove the cartridges from the printer. Canon recommends that you wait until the cartridge is empty before removing it.
Unplug the power cable from the back of the printer.
Open the front printer cover.
Manually slide the printer carriage to the right-hand side of the printer (do not push the carriage all the way to the right).
On the left-hand side inside the printer, locate the white cogs. Turn the gear clockwise until it clicks.
Position the carriage in front of the cartridge removal section.
Press the button to remove the cartridge.

Cartridge missing or damaged

Remove the faulty cartridge from the printer.
Make sure all the packaging clips and tape covering the breathing hole have been removed, please take care not to squeeze the sides during this as some ink may spill.
Pull the power cable out the back of the printer and leave the printer off for 15 minutes.

Ink in the cartridge, but not printing

The cartridge may show as empty or produce faded print despite ink remaining.
Printing stops once the cartridge reaches around 30% remaining ink, which is kept as a reserve.
This reserve cannot be accessed and is used to keep the internal sponge moist and protect the printhead.
This is normal behaviour and not a fault.
The cartridge will need to be replaced.

Printing blank pages / fading on print

If the print quality is poor or no ink is appearing on the paper, try performing 2–3 head cleans/nozzle cleans.
Leave 20 minutes between each cleaning cycle.
If the issue persists, switch off the printer and unplug it for 10 minutes.
Re-install the cartridge and try printing again.

To see a full list of products that work in your printer, click on the model name below:

MAXIFY MB2050	MAXIFY MB2350	MAXIFY MB2150
MAXIFY MB2750	MAXIFY MB2155	MAXIFY MB2755

Brand names and trademarks are the property of their respective holders and are used for description purposes only.

Compatible Canon PGI-1500XL (Front View)	Compatible Canon PGI-1500XL (Chip View)