BJC-255SP

Compatible Canon BC01 & 02 & 05

Cartridge missing or damaged

Remove the faulty cartridge from the printer.
Make sure all the packaging clips and tape covering the breathing hole have been removed. Take care not to squeeze the sides during this as some ink may spill.
Pull the power cable out the back of the printer and leave the printer off for 15 minutes.

Low/Empty Ink

Resolution 1

Printer is not allowing printing as it believes the cartridge to be out of ink

Resolution

Insert the cartridges and try to send a document to print.
Wait until the low/empty ink error message appears.
With the error message on screen, hold down the cancel button (or power/start button depending on the error message) for 5 seconds (add 5 seconds if it doesn't work).
This should reset the cartridge and allow printing.

Resolution 2

Printer is not allowing printing as it believes the cartridge has been previously used

Resolution

After the following error message (see below) appears on your screen press the printers Start button once

Previously used / Low ink error

This will clear the error message and allow for printing. However the ink status monitor will be disabled.
Print quality will have to be used to determine how much ink is left.

Note: Print quality deteriorates quickly when the cartridge is out of ink.

Printout to show print quality deterioration

Ink in the cartridge, but not printing

The cartridge may show as empty or produce faded print despite ink remaining.
Printing stops once the cartridge reaches around 30% remaining ink, which is kept as a reserve.
This reserve cannot be accessed and is used to keep the internal sponge moist and protect the printhead.
This is normal behaviour and not a fault.
The cartridge will need to be replaced.

To see a full list of products that work in your printer, click on the model name below:

BC-05-RET

Brand names and trademarks are the property of their respective holders and are used for description purposes only.

Compatible Canon BC01 & 02 & 05 (Front View with Clip on)	Compatible Canon BC01 & 02 & 05 (Front View with Clip removed)

Compatible Canon BC01 & 02 & 05 (Top View)	Compatible Canon BC01 & 02 & 05 (Back View)