MG8170

Compatible Canon 525 & 526

Cartridge doesn't "light up"

The lighting of the cartridge has been patented by Canon, preventing compatible cartridges from including this feature.
This is normal and does not affect printing.

Not recognised

Make sure the cartridge is securely clipped in and the printer cover is closed.
Check the status monitor on the printer or computer.
Remember: compatible cartridges do not light up.
If the issue persists, remove the cartridge and check that the chip has not been dislodged.
Reinstall the cartridge.
If the fault persists, replace the cartridge.

Ink in the cartridge, but not printing

The cartridge may show as empty or produce faded print despite ink remaining.
Printing stops once the cartridge reaches around 30% remaining ink, which is kept as a reserve.
This reserve cannot be accessed and is used to keep the internal sponge moist and protect the printhead.
This is normal behaviour and not a fault.
The cartridge will need to be replaced.

Printing blank pages / fading on print

If the print quality is poor or no ink is appearing on the paper, try performing 2–3 head cleans/nozzle cleans.
Leave 20 minutes between each cleaning cycle.
If the issue persists, switch off the printer and unplug it for 10 minutes.
Re-install the cartridge and try printing again.

Leaking ink

If ink is dripping after removing the orange clip, the internal foam may be out of position.
Blot the exit hole gently with tissue paper to help stop the leak.

Ink on orange clip

To see a full list of products that work in your printer, click on the model name below:

Brand names and trademarks are the property of their respective holders and are used for description purposes only.

Compatible Canon 525 & 526 (Top View)	Compatible Canon 525 & 526 (Back View)

Compatible Canon 525 & 526 (Bottom View with clip on)	Compatible Canon 525 & 526 (Bottom View with clip on)