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Non HP Cartridges
- This is just a warning message to state that the cartridges are not genuine HP. This is not an error.
- When the message appears, press OK to continue.
- You should now be able to print as normal.
Memory error on indicated cartridges. Event code: 10.00.0X and the information button is flashing.
- Please try opening and closing the printer door.
- After that, an on-screen message should read "The indicated cartridges are non-HP cartridges".
- Press OK to continue and use the printer as usual.
Poor print quality
- If the printer is producing poor print quality, the waste toner hopper may be full.
- Use the steps in the video below to empty this.
Printers that use HP 220X cartridges
To see a full list of products that work in your printer, click on the model name below:
Printer Consumables (HP 220X)
| W2200A | W2200A-REM | W2201A | W2201A-REM |
| W2202A | W2202A-REM | W2203A | W2203A-REM |
| W2200X | W2200X-REM | W2201X | W2201X-REM |
| W2202X | W2202X-REM | W2203X | W2203X-REM |
| HP220A-PACK | HP220A-PACK-REM | HP220X-PACK | HP220X-PACK-REM |
| 28N93A | RM2-2811-000CN |
Brand names and trademarks are the property of their respective holders and are used for description purposes only.