Skip to main content

HP Colour LaserJet Enterprise Flow MFP M578c

  • Updated
CS Lotus.svg

M578c

HP Color LaserJet Enterprise Flow LaserJet Enterprise Flow M578c Multifunction Color Printer, Ethernet Only; Copier, Scanner Product Image Front-Right
Printer cartridge installation
Compatible HP 212A Toners
This image shows the front of the cartridges, ensure the orange cover is removed before installation.
HP 212A Front
The back of the cartridges can be seen in this image, the batch code can be found on the small label.
HP 212A Back
This image shows the left side of the cartridges, remove the black paper before installation.
HP 212A Left
This right side of the cartridges can be seen in this image.
HP 212A Right
Compatible HP 212X Toners
This image shows the front of the cartridges, the black paper must be removed before installation.
HP 212X Front
The back of the cartridge can be seen in this image, the batch code is displayed on the smaller label.
HP 212X Back
This image shows the left side of the cartridges, ensure the chip is clear of impurities before installation.
HP 212X Left
The right side of the cartridges can be seen in this image, the orange protective cover must be removed before installation.
HP 212X Right
Printer cartridge installation
Cartridge is not compatible / Cartridge is not recognised
  • The compatible cartridge has been installed correctly, but the printer is not registering it as installed or states it is not compatible.
  • Remove the affected cartridge or cartridges from the printer.
  • Turn the printer off and wait for 2 minutes.
  • Turn the printer back on and wait for a further 2 minutes.
  • Once the printer warns that certain cartridge or cartridges are missing, reinstall them one at a time.
Printer cartridge installation
My prints are faded
  • If the print quality is poor, remove the toner cartridge from the printer and gently rock the cartridge from side to side.
  • This movement helps distribute the toner evenly within the cartridge.
  • After rocking the cartridge 5–6 times, re-insert the cartridge into the printer and print a test page.
  • If the issue persists, check the life of the maintenance items in your machine in case any of them need to be replaced.
Faint characters on printouts
  • Print 15–20 pages and check to see if the problem persists.
Streaks on the page
  • Remove the toner cartridge from the printer and gently rock the cartridge from side to side.
  • This movement helps distribute the toner evenly within the cartridge.
  • Carefully clean the drum roller to remove any excess toner.
  • Re-insert the cartridge into the printer and print a test page.
  • If the problem persists, repeat the previous steps.
Printer cartridge installation
Printer cartridge installation

Printers that use HP 212A / 212X cartridges

To see a full list of products that work in your printer, click on the model name below:

Colour LaserJet Enterprise M554dn Colour LaserJet Enterprise M555dn Colour LaserJet Enterprise MFP M578dn
Colour LaserJet Enterprise M554dn2e Colour LaserJet Enterprise M555x Colour LaserJet Enterprise Flow MFP M578c
Colour LaserJet Enterprise MFP M578f    

Printer Consumables (HP 212A / 212X)

W2120A W2120A-REM W2120X W2120X-REM
W2121A W2121A-REM W2121X W2121X-REM
W2122A W2122A-REM W2122X W2122X-REM
W2123A W2123A-REM W2123X W2123X-REM
HP212A-PACK HP212A-PACK-REM HP212X-PACK HP212X-PACK-REM
B5L36A B5L34A    

 

 

 

 

 

Brand names and trademarks are the property of their respective holders and are used for description purposes only.