M555x
Compatible HP 212A Toners
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This image shows the front of the cartridges,
ensure
the orange cover is removed before installation.
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The back of the cartridges can be seen in
this image,
the batch code can be found on the small
label.
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This image shows the left side of the cartridges,
remove
the black paper before installation.
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This right side of the cartridges can be
seen in this image.
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Compatible HP 212X Toners
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This image shows the front of the cartridges,
the black
paper must be removed before installation.
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The back of the cartridge can be seen in
this image,
the batch code is displayed on the smaller
label.
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This image shows the left side of the cartridges,
ensure
the chip is clear of impurities before installation.
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The right side of the cartridges can be seen
in this
image, the orange protective cover must be
removed before
installation.
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Cartridge is not compatible / Cartridge is not recognised
- The compatible cartridge has been installed correctly, but the printer is not registering it as installed or states it is not compatible.
- Remove the affected cartridge or cartridges from the printer.
- Turn the printer off and wait for 2 minutes.
- Turn the printer back on and wait for a further 2 minutes.
- Once the printer warns that certain cartridge or cartridges are missing, reinstall them one at a time.
My prints are faded
- If the print quality is poor, remove the toner cartridge from the printer and gently rock the cartridge from side to side.
- This movement helps distribute the toner evenly within the cartridge.
- After rocking the cartridge 5–6 times, re-insert the cartridge into the printer and print a test page.
- If the issue persists, check the life of the maintenance items in your machine in case any of them need to be replaced.
Faint characters on printouts
- Print 15–20 pages and check to see if the problem persists.
Streaks on the page
- Remove the toner cartridge from the printer and gently rock the cartridge from side to side.
- This movement helps distribute the toner evenly within the cartridge.
- Carefully clean the drum roller to remove any excess toner.
- Re-insert the cartridge into the printer and print a test page.
- If the problem persists, repeat the previous steps.
Printers that use HP 212A / 212X cartridges
To see a full list of products that work in your printer, click on the model name below:
Printer Consumables (HP 212A / 212X)
| W2120A | W2120A-REM | W2120X | W2120X-REM |
| W2121A | W2121A-REM | W2121X | W2121X-REM |
| W2122A | W2122A-REM | W2122X | W2122X-REM |
| W2123A | W2123A-REM | W2123X | W2123X-REM |
| HP212A-PACK | HP212A-PACK-REM | HP212X-PACK | HP212X-PACK-REM |
| B5L36A | B5L34A |
Brand names and trademarks are the property of their respective holders and are used for description purposes only.