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Compatible HP 410A Toners
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This image shows the front of the cartridge,
the colour
and product code are displayed on the label.
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The back of the cartridge can be seen in
this
image,
the orange clip must be removed before installation.
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This image shows the left side of the cartridge,
use
the handle to help with installation.
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The right side of the cartridge can be seen
in
this image.
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Compatible HP 410X Toners
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This image shows the front of the cartridges,
the chip
must be clear of impurities before installation.
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The back of the cartridges can be seen in
this
image,
remove the two straps holding the clip.
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This image shows the left side of the cartridges,
you
must also remove the orange clip before installation.
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The right side of the cartridges can be seen
in this
image, the barcode will be displayed on the
small
label.
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10.0X.30 Unauthorised Cartridge
- The administrator has configured this printer to use only genuine HP cartridges.
10.0X.57 Protected Cartridge
- The cartridge can only be used in the printer or fleet of printers that initially protected it using HP Cartridge Protection.
- Resolution:
- Use the printer control panel to disable the Cartridge Policy feature:
- From the Home screen, touch the Menu icon.
- Open Supplies > Settings.
- Disable Authorized HP Cartridge Policy.
- Please note: Once Cartridge Policy is disabled, the cartridges already installed will no longer work. You should be able to install new compatible cartridges with no issues.
- If these steps do not disable Cartridge Protection, please contact your network administrator. They can disable this feature via the HP EWS (Embedded Web Server).
My prints are faded
- If the print quality is poor, remove the toner cartridge from the printer and gently rock the cartridge from side to side.
- This movement helps distribute the toner evenly within the cartridge.
- After rocking the cartridge 5–6 times, re-insert the cartridge into the printer and print a test page.
- If the issue persists, check the life of the maintenance items in your machine in case any of them need to be replaced.
Streaks on the page
- Remove the toner cartridge from the printer and gently rock the cartridge from side to side.
- This movement helps distribute the toner evenly within the cartridge.
- Carefully clean the drum roller to remove any excess toner.
- Re-insert the cartridge into the printer and print a test page.
- If the problem persists, repeat the previous steps.
Faint characters on printouts
- Print 15–20 pages and check to see if the problem persists.
Printouts have specks of toner, toner smearing or repeated marks
- From the Home screen on the printer control panel, use the buttons or swipe until you can select the Setup menu.
- Select the Setup icon to open the menu.
- Open the Service menu.
- Open the Cleaning Page icon or button.
- Load plain letter or A4 paper when you are prompted.
- Wait until the process is complete and discard the page that prints.
Printers that use HP 410A / 410X cartridges
To see a full list of products that work in your printer, click on the model name below:
Printer Consumables
| CF252XM | CF252XM-REM | CF410A | CF410X |
| CF410X-REM | CF410XD | CF410XD-REM | CF411A |
| CF411X | CF411X-REM | CF412A | CF412X |
| CF412X-REM | CF413A | CF413X | CF413X-REM |
| HP410A-5PACK | HP410A-PACK | HP410X-5PACK | HP410X-5PACK-REM |
| HP410X-PACK | HP410X-PACK-REM | RM2-6454-000CN | RM2-6461-000CN |
Brand names and trademarks are the property of their respective holders and are used for description purposes only.hp