M234sdn
Cartridge is not compatible / Cartridge is not recognised
- The compatible cartridge has been installed correctly, but the printer is not registering it as installed or states it is not compatible.
- Remove the affected cartridge or cartridges from the printer.
- Turn the printer off and wait for 2 minutes.
- Turn the printer back on and wait for a further 2 minutes.
- Once the printer warns that certain cartridge or cartridges are missing, reinstall them one at a time.
My prints are faded
- If the print quality is poor, remove the toner cartridge from the printer and gently rock it side to side.
- This movement helps distribute the toner evenly within the cartridge.
- After rocking the cartridge 5–6 times, reinsert it and print a test page.
- If the issue persists, check the life of maintenance items in case they need replacing
I'm seeing streaks on my prints
- Remove the toner cartridge from the printer and gently rock the cartridge from side to side.
- This movement helps distribute the toner evenly within the cartridge.
- Carefully clean the drum roller to remove any excess toner.
- Re-insert the cartridge into the printer and print a test page.
- If the problem persists, repeat the previous steps.
There are faint characters on my prints
- Printouts have faint characters / letters appearing down the page.
- Print 15–20 pages and see if the problem persists.
Printers that use HP 135A / 135X cartridges
To see a full list of products that work in your printer, click on the model name below:
| LaserJet M234dw | LaserJet M209dw | LaserJet M234sdw |
| LaserJet M234sdn | LaserJet M235sdw | LaserJet M209d |
| LaserJet M234d |
Printer Consumables
| W1350A | W1350X | W1350A-REM | W1350X-REM |
Brand names and trademarks are the property of their respective holders and are used for description purposes only.