M110w
Cartridge is not compatible / Cartridge is not recognised
- The compatible cartridge has been installed correctly, but the printer is not registering it as installed or states it is not compatible.
- Remove the affected cartridge or cartridges from the printer.
- Turn the printer off and wait for 2 minutes.
- Turn the printer back on and wait for a further 2 minutes.
- Once the printer warns that certain cartridge or cartridges are missing, reinstall them one at a time.
My prints are faded
- If the print quality is poor, remove the toner cartridge from the printer and gently rock it side to side.
- This movement helps distribute the toner evenly within the cartridge.
- After rocking the cartridge 5–6 times, reinsert it and print a test page.
- If the issue persists, check the life of maintenance items in case they need replacing
Printers that use HP 142A / 142X cartridges
To see a full list of products that work in your printer, click on the model name below:
| LaserJet M110w | LaserJet MFP M140w |
Printer Consumables
| W1420A | W1420A-REM |
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