MFP M479dw
Compatible HP 415X Toners
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This image shows the front of the cartridges.
The chip must be clear of impurities before installation.
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This is the back of the cartridges. The orange
clip must be removed before installation. Some
may be secured with plastic ties, which can be
cut off.
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This image shows the left side of the cartridges.
Use the handle in the middle to insert the cartridge
into the printer.
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This image shows the right side of the cartridges
with the plastic gears visible.
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Compatible HP 415A Toners
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This image shows the front of the 415A cartridges.
The chip must be clear of impurities before installation.
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The back of the 415A cartridges showing the orange
clip that must be removed before installation.
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"Used Cartridge Installed"
- Please note this is just a warning message.
- When the message appears, press OK to continue.
- You should now be able to print as normal.
- This error should only appear once for each cartridge.
"Non HP-Chip detected"
- This could be due to a new HP firmware update on the printer.
- Please contact our customer care centre for more information.
"Non HP Cartridges"
- This is just a warning message to state that the cartridges are not genuine HP. This is not an error.
- When the message appears, press OK to continue.
- You should now be able to print as normal.
"Cartridge Memory Missing"
- Remove the cartridge from the printer and switch the machine off at the mains for 10 minutes.
- Clean the chip with a lint-free cloth or tissue.
- Reinstall the cartirdge.
My prints are faded
- If the print quality is poor, remove the toner cartridge from the printer and gently rock it side to side.
- This movement helps distribute the toner evenly within the cartridge.
- After rocking the cartridge 5–6 times, reinsert it and print a test page.
- If the issue persists, check the life of maintenance items in case they need replacing
I'm seeing streaks on my prints
- Remove the toner cartridge from the printer and gently rock the cartridge from side to side.
- This movement helps distribute the toner evenly within the cartridge.
- Carefully clean the drum roller to remove any excess toner.
- Re-insert the cartridge into the printer and print a test page.
- If the problem persists, repeat the previous steps.
There are faint characters on my prints
- Printouts have faint characters / letters appearing down the page.
- Print 15–20 pages and see if the problem persists.
Printers that use HP 415A / 415X cartridges
To see a full list of products that work in your printer, click on the model name below:
Printer Consumables
| W2030A | W2031A | W2032A | W2033A |
| 415X-PACK | W2030X | W2031X | W2032X |
| W2033X | HP415A-PACK | W2030A-REM | W2031A-REM |
| W2032A-REM | W2033A-REM | HP415A-PACK-REM | 415X-PACK-REM |
| HP415-PACK | CF404A |
Brand names and trademarks are the property of their respective holders and are used for description purposes only.