DCP-L8400CDN

Replace Toner / Toner Low / No Toner Installed

Make sure the machine is turned on.
Press the Home button to light up the touch screen
Press the Copy button. This will show a numeric keypad on the right hand side.
Remember where the * (asterics) is located on the keypad
Open the cover where you access the cartridges and keep this open.
Hold down where the * (asterics) would be on the keypad (this won't be lit up) for 5 seconds
The reset menu will then appear. Scroll through and select the toner that you have replaced
Press Yes
When the printer shows Accepted on the screen, the count is now reset. The cover can be closed and the printer should be ready to use

Replace Drum / Drum End / No Drum Installed

Make sure the machine is turned on.
Make sure the machine's cover is closed.
Press Cancel X to interrupt the error. Press Settings and All Settings
Choose Machine Info
Then choose Parts Life
Touch the dial pad area to light up the LEDs. Press and hold # until the machines message changes
Press the colour of the drum unit you replaced.
Press Yes
Press Home

My prints are faded

If the print quality is poor, remove the toner cartridge from the printer and gently rock it side to side.
This movement helps distribute the toner evenly within the cartridge.
After rocking the cartridge 5–6 times, reinsert it and print a test page.
If the issue persists, check the life of maintenance items in case they need replacing

To see a full list of products that work in your printer, click on the model name below:

MFC-L8650CDW	HL‑8250CDN	HL‑8350CDW
DCP-L8400CDN	MFC-L8850CDW	DCP-L8450CDW

Brand names and trademarks are the property of their respective holders and are used for description purposes only.