Fax-2940

Replace Toner / Toner Low / No Toner Installed

Make sure the machine is turned on.
Make sure the machine's cover is open
Press and hold OK , the drum reset will appear. Do not follow the steps for this as we want to reset the toner.
Press * and then 00
When the printer shows Accepted on the screen, the count is now reset and the printer should be ready to use

Replace Drum / Drum End / No Drum Installed

Make sure the machine is turned on.
Make sure the machine's cover is open
Press the Clear button
For models with FAX functions: press 1. For models without FAX functions: press the Up Arrow Key.
Once the printer shows Accepted the cover can be closed and the printer should be ready to use

My prints are faded

If the print quality is poor, remove the toner cartridge from the printer and gently rock it side to side.
This movement helps distribute the toner evenly within the cartridge.
After rocking the cartridge 5–6 times, reinsert it and print a test page.
If the issue persists, check the life of maintenance items in case they need replacing

My prints have marks on the page

Streaks/bands

Turn off the machine.
Take out the drum unit and toner cartridge assembly and place on a clean flat surface with a sheet of disposable paper underneath in case toner is accidentally spilt.
Clean the primary corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times.
Return the tab to the home position so that the ^ images match up if not the pages printed may have a vertical stripe.
Return the cartridge to the printer, repeat for all other remaining cartridges.
Close the printer and turn this back on. This should now be ready to use.

To see a full list of products that work in your printer, click on the model name below:

DR2200	DR2200-REM	TN2210	TN2210-REM
TN2220	TN2220-REM

Brand names and trademarks are the property of their respective holders and are used for description purposes only.