HL‑4570CDW(T)

Replace Drum / Drum End / No Drum Installed

My prints are faded

If the print quality is poor, remove the toner cartridge from the printer and gently rock it side to side.
This movement helps distribute the toner evenly within the cartridge.
After rocking the cartridge 5–6 times, reinsert it and print a test page.
If the issue persists, check the life of maintenance items in case they need replacing.

My prints are blank

It could be that the tape covering the breathing hole has not been removed.
Make sure the breathing hole on the cartridge has been released by removing the small rip strip so the cartridge has an air supply.
Remove the toner cartridge from the printer and gently rock it side to side.
This movement helps distribute the toner evenly within the cartridge.
After rocking the cartridge 5–6 times, reinsert it and print a test page.
If the issue persists, check the life of maintenance items in case they need replacing.

My prints have marks on the page

Streaks/bands

The Corona Wires may need cleaning. Follow the steps below.
Turn off the machine.
Take out the drum unit and toner cartridge assembly and place it on a clean flat surface with disposable paper underneath.
Clean the primary corona wire by gently sliding the green tab left to right several times.
Return the tab to the home position so the ^ symbols align.
Reinstall the cartridge and repeat for any remaining cartridges.
Close the printer and turn it back on.

To see a full list of products that work in your printer, click on the model name below:

HL-4570CDW	MFC-9970CDW	DCP-9270CDN
HL-4570CDWT

Brand names and trademarks are the property of their respective holders and are used for description purposes only.