Problem: Faded Output
Printouts are coming out faded.
Resolution
- If the print quality is poor, remove the toner cartridge from the printer and gently rock the cartridge from side to side.
- This movement helps distribute to the toner evenly within the cartridge.
- After rocking the cartridge 5-6 times, re-insert the cartridge into the printer and print a test page.
Problem: Faint Characters on Printouts
Printouts have faint characters / letters appearing down the page
Resolution
- Print 15-20 pages and see if the problem persists.
Problem: Streaks on Printouts
Printouts have streaks appearing down the page
Resolution
- Remove the toner cartridge from the printer and gently rock the cartridge from side to side.
- This movement helps distribute to the toner evenly within the cartridge.
- Carefully clean the drum roller to remove any excess toner.
- Re-insert the cartridge into the printer and print a test page.
- If the problem persists, repeat the previous steps.
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This image shows the front of the cartridge, the product range and colour is displayed on the large label.
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The back of the cartridge can be seen in this image.
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This image shows the top of the cartridge.
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The bottom of the cartridge can be seen in this image, the chip must be clear of impurities before installation.
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Printers that use Lexmark 71B2H/X cartridges
To see a full list of products that work in your printer, click on the model name below:
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