Problem: faded output.
Printouts are coming out faded.
Resolution
- If the print quality is poor, remove the toner cartridge from the printer and gently rock the cartridge from side to side.
- This movement helps distribute to the toner evenly within the cartridge.
- After rocking the cartridge 5-6 times, re-insert the cartridge into the printer and print a test page.
Problem: vertical black lines or streaks.
Printouts are coming out with vertical black lines or streaks.
Resolution
- Remove the cartridge and inspect the green drum roller for any visible scratches or damage.
- If there is no damage, gently rock the cartridge from side to side.
- This movement helps distribute to the toner evenly within the cartridge.
- After rocking the cartridge 5-6 times, re-insert the cartridge into the printer and print a test page.
This image shows the front of the cartridge, the handle in the centre is used to install it into the printer securely.
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The back of the cartridge is shown in this image. The black protective cover should be removed in the direction the arrow.
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This shows the right hand side of the cartridge and chip. Please ensure the contacts are clean and free of impurities before installing the cartridge.
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This image shows the left hand side of the cartridge. This also gives another view of the plastic cover that has to be removed.
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Printers that use Samsung 111L cartridges
To see a full list of products that work in your printer, click on the model name below:
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