Problem: Faded Output
Printouts are coming out faded.
Resolution
- If the print quality is poor, remove the toner cartridge from the printer and gently rock the cartridge from side to side.
- This movement helps distribute to the toner evenly within the cartridge.
- After rocking the cartridge 5-6 times, re-insert the cartridge into the printer and print a test page.
Problem: Leaking toner
Toner is leaking / spilling in to tray inside printer.
Resolution
- If the toner is Deep purple then the waste toner is spilling back in to the printer (Fig 1.) and needs to be replaced.
This image shows the front of the cartridges.
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The back of the cartridges can be seen in this image.
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This image shows the top of the cartridges, the batch code can be found on the small label at the top.
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The bottom of the cartridges can be seen in this image, the chip must be clear of impurities before installation.
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Printers that use Lexmark 802X cartridges
To see a full list of products that work in your printer, click on the model name below:
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