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Compatible HP C972 (Top View)
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Compatible HP C972 (Bottom View)
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Compatible HP C972 (Side View)
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Compatible HP C972 (Side View)
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Problem: Faded Output
Printouts are coming out faded.
Resolution
- If the print quality is poor, remove the toner cartridge from the printer and gently rock the cartridge from side to side.
- This movement helps distribute to the toner evenly within the cartridge.
- After rocking the cartridge 5-6 times, re-insert the cartridge into the printer and print a test page.
Print Configuration page and Supplies Status page
Configuration Page
- Press "Green tick button" or "MENU" to enter the menus
- Use arrow keys to navigate to "INFORMATION"
- Press "Green tick button" to select "INFORMATION"
- Use arrow keys to navigate to "PRINT CONFIGURATION"
- Press "Green tick button" to select "PRINT CONFIGURATION"
The message PRINTING... CONFIGURATION appears on the display until the printer finishes printing the configuration page. The printer returns to the READY state after printing the configuration page.
Supplies Page
- Press "Green tick button" or "MENU" to enter the menus
- Use arrow keys to navigate to "INFORMATION"
- Press "Green tick button" to select "INFORMATION"
- Use arrow keys to navigate to "PRINT SUPPLIES STATUS"
- Press "Green tick button" to select "PRINT SUPPLIES STATUS"
The message PRINTING... SUPPLIES STATUS appears on the display until the printer finishes printing the supplies status page. The printer returns to the READY state after printing the supplies status page
Printers that use HP 641A cartridges
To see a full list of products that work in your printer, click on the model name below:
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