Problem: Faded Output
Printouts are coming out faded.
Resolution
- If the print quality is poor, remove the toner cartridge from the printer and gently rock the cartridge from side to side.
- This movement helps distribute to the toner evenly within the cartridge.
- After rocking the cartridge 5-6 times, re-insert the cartridge into the printer and print a test page.
Print Configuration page and Supplies Status page
Configuration Page
- Press "Green tick button" or "MENU" to enter the menus
- Use arrow keys to navigate to "INFORMATION"
- Press "Green tick button" to select "INFORMATION"
- Use arrow keys to navigate to "PRINT CONFIGURATION"
- Press "Green tick button" to select "PRINT CONFIGURATION"
The message PRINTING... CONFIGURATION appears on the display until the printer finishes printing the configuration page. The printer returns to the READY state after printing the configuration page.
Supplies Page
- Press "Green tick button" or "MENU" to enter the menus
- Use arrow keys to navigate to "INFORMATION"
- Press "Green tick button" to select "INFORMATION"
- Use arrow keys to navigate to "PRINT SUPPLIES STATUS"
- Press "Green tick button" to select "PRINT SUPPLIES STATUS"
The message PRINTING... SUPPLIES STATUS appears on the display until the printer finishes printing the supplies status page. The printer returns to the READY state after printing the supplies status page
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This image shows the front of the cartridges, the black paper must be removed before installation.
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The back of the cartridges can be seen in this image, the batch code is displayed on the small label.
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This image shows the left side of the cartridges.
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The right side of the cartridges can be seen in this image, the pull tab must be removed before installation.
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Printers that use HP C973 cartridges
To see a full list of products that work in your printer, click on the model name below:
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