Problems you might encounter
Problem: Faded Output
Printouts are coming out faded.
Resolution
- If the print quality is poor, remove the toner cartridge from the printer and gently rock the cartridge from side to side.
- This movement helps distribute to the toner evenly within the cartridge.
- After rocking the cartridge 5-6 times, re-insert the cartridge into the printer and print a test page.
Problem: Faint Characters on Printouts
Printouts have faint characters / letters appearing down the page
Resolution
- Print 15-20 pages and see if the problem persists.
Problem: Specks or Lines on page
Printouts have specks or lines on page.
Resolution
- Print 15-20 pages and see if the problem persists.
If the problem persists run a cleaning page by following the steps below:
- On the control panel press "Menu" until "Print Quality Menu" appears
- Press "item" until "Create Cleaning Page" appears
- Press "Select" to create the cleaning page.
- Follow the instructions on the cleaning page to complete the cleaning process.
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