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Compatible HP 03A (C3903A-REM)

  • Updated

What the cartridges should look like 

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Compatible HP C3903A (Top View)
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Compatible HP C3903A (Label View)
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Compatible HP C3903A (Bottom View)
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Compatible HP C3903A (Drum View)
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Compatible HP C3903A (Side View)


Installation Instructions 

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Compatible HP C3903A (Installation Instructions 1)
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Compatible HP C3903A (Installation Instructions 2)
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Compatible HP C3903A (Installation Instructions 3)
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Compatible HP C3903A (Installation Instructions 4)

 

Problems you might encounter 

Poor Print Quality 

Problem: Vertical white streak or print is faded

If the printed page has a vertical white streak or part of the image is faded, it may mean that the internal mirror needs to be cleaned. During use, small dust particles will begin to accumulate inside the printer which can cause white streaks to appear.

Resolution

The internal mirror can be cleaned by following the below steps:

  • 1. Turn the printer off and remove the power cable.
  • 2. Open the top cover by pressing the top cover release button.
  • 3. Remove the toner cartridge (Do not expose the toner cartridge to light for more than a few minutes as this will damage the drum).
  • 4. With a dry, lint-free cloth, wipe any residue from the paper path area and the toner cartridge cavity.
  • 5. Remove the cleaning brush, located above the toner cartridge cavity. (This is used to clean the internal mirror.)
  • 6. With the bristles facing up, insert the cleaning brush onto the shoulder. Lightly move the brush from side to side to clean the mirror.
  • 7. Replace the brush and toner cartridge, close the top cover, plug in the power cable, and turn the printer on.

 

Problem: Faded Output

Printouts are coming out faded.

Resolution

  • If the print quality is poor, remove the toner cartridge from the printer and gently rock the cartridge from side to side.
  • This movement helps distribute to the toner evenly within the cartridge.
  • After rocking the cartridge 5-6 times, re-insert the cartridge into the printer and print a test page.

 

Problem: Faint Characters on Printouts

Printouts have faint characters / letters appearing down the page

Resolution

  • Print 15-20 pages and see if the problem persists.

 

Problem: Marks on Page

Printouts has marks on page.

Resolution

  • If the printouts have marks on the page in a repeating pattern, remove the Cartridge from the printer.
  • Using a lint free cloth gently clean the drum surface taking care not to touch the surface with fingers.