Compatible Star RC200B (30980112-CPT)

Problem: Fading on print

The printer is producing very faded print/ a lack of print on the page

Resolution

• If the print quality is poor or no ink is appearing on the paper, try performing 2-3 head cleans/nozzle cleans.
• Leave 20 minutes between each clean.

Problem: Printing blank pages

The ink cartridge printed one or two pages and then stopped printing.

Resolution

• It could be that the tape that covers the breathing hole has not been removed.
• Be sure the breathing hole on the cartridge has been released, this is done by removing a small rip strip so that the cartridge has air supply.

Problem: Error (Cartridge is not compatible)

The compatible cartridge has been installed correctly and the error message (Cartridge is not compatible) has appeared

Resolution

• Remove the affected cartridge/cartridges from the printer.
• Turn the printer off and wait for 2 minutes.
• Turn your printer back on and wait for a further 2 minutes.
• Once the printer warns that certain cartridge/cartridges are missing, re-install them one at a time.

Problem: Cartridge not recognised

The compatible cartridge has been installed correctly but the printer is not registering it as installed

Resolution

• Remove the affected cartridge/cartridges from the printer.
• Turn the printer off and wait for 2 minutes.
• Turn your printer back on and wait for a further 2 minutes.
• Once the printer warns that certain cartridge/cartridges are missing, re-install them one at a time.

Printers that use Star RC200B cartridges

To see a full list of products that work in your printer, click on the model name below:

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