Problem: Faded Output
Printouts are coming out faded.
Resolution
- If the print quality is poor, remove the toner cartridge from the printer and gently rock the cartridge from side to side.
- This movement helps distribute to the toner evenly within the cartridge.
- After rocking the cartridge 5-6 times, re-insert the cartridge into the printer and print a test page.
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This image shows the front of the cartridge, the label displays the product code and colour.
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The back of the cartridge can be seen in this image, the label on the back displays the batch code.
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This image shows the left side of the cartridge, the orange clip must be removed before installation.
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The right side of the cartridge can be seen in this image.
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Printers that use HP 117A cartridges
To see a full list of products that work in your printer, click on the model name below:
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