Problems you might encounter
Problem: Low / Empty ink error
Cartridge is reporting as not recognised or a low/empty toner error
Problem: [edit]
The cartridge is reporting its low / empty on toner before the end life of the cartridge
Resolution
1. Turn the cartridge so it facing you are remove the screws highlighted below
2. Remove the cover to reveal the cartridge cogs
3. Remove the far right and middle cog - see below to what the cartridge should look like with the cogs removed
4. Next, rotate the middle cog on the cartridge 180 degrees clockwise so that the arrow points to 4 o clock
5. Reattach the cogs in the correct slots
6. Re-screw the cover back on and re-insert the cartridge back into the printer
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