Problems you might encounter
Problem: Error (Cartridge is not compatible)
The cartridge has been correctly installed but the printer is reporting the cartridge as "Incompatible".
- Ensure that the pull seal has been fully removed.
Problem: Faded Output
Printouts are coming out faded.
- If the print quality is poor, remove the toner cartridge from the printer and gently rock the cartridge from side to side.
- This movement helps distribute to the toner evenly within the cartridge.
- After rocking the cartridge 5-6 times, re-insert the cartridge into the printer and print a test page.
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