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Compatible HP 10 (Front View)
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Compatible HP 10 (Bottom & Chip View)
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Problems During Installation
If there has been a full set of genuine cartridges installed in the printer prior to installing the new compatible cartridges then a full compatible cartridge replacement may be required if the error message (Cartridge is not compatible) appears
If this error message still appears after this troubleshooting or you don't have a full set of compatible cartridges available please consult the "Problems you might encounter" section below
- This incompatible cartridge error message appears when the printer detects that there is both genuine and compatible cartridges installed in the printer
- To do a full genuine to compatible replacement please follow the steps below:
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- 1. Remove all the cartridges currently installed in the printer and turn the printer off. Leave it off for 15 minutes then turn it back on
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- 2. Re-install a full set genuine HP ink cartridges in the printer - These genuine cartridges can be half full or even empty
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- 3. Once the genuine cartridges have been detected, remove and the replace them with compatible cartridges.
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- 3a. Note: This must be done in one go
Problem: Error (Cartridge is not compatible)
The compatible cartridge has been installed correctly and the error message (Cartridge is not compatible) has appeared
Resolution
- 1. Remove the affected cartridge/cartridges from the printer
- 2. Turn the printer off and wait for 2 minutes
- 3. Turn your printer back on and wait for a further 2 minutes
- 4. Once the printer warns that certain cartridge/cartridges are missing, re-install them one at a time
Problem: Cartridge is the wrong size
The cartridges are physically a different size or shape.
Resolution
Compatible cartridges will always look different to the original branded cartridges
They will often differ in shape or size but this does not affect the fitting or functionally of the cartridges in any way at all
Printers that use HP 10 cartridges
- 2000c
- Business Inkjet 1000
- Business Inkjet 1100d
- Business Inkjet 1100dtn
- Business Inkjet 1200
- Business Inkjet 1200d
- Business Inkjet 1200dn
- Business Inkjet 1200dtn
- Business Inkjet 1200dtwn
- Business Inkjet 1700c
- Business Inkjet 1700cp
- Business Inkjet 2200
- Business Inkjet 2200se
- Business Inkjet 2200xi
- Business Inkjet 2230
- Business Inkjet 2250
- Business Inkjet 2250tn
- Business Inkjet 2280
- Business Inkjet 2280tn
- Business Inkjet 2300
- Business Inkjet 2300dtn
- Business Inkjet 2300n
- Business Inkjet 2500
- Business Inkjet 2600
- Business Inkjet 2600dn
- Business Inkjet 2800
- Business Inkjet 2800dt
- Business Inkjet 2800dtn
- Business Inkjet 3000
- Business Inkjet 3000dn
- Business Inkjet 3000dtn
- Business Inkjet 3000n
- CP1700
- CP1700d
- CP1700ps
- Designjet 100
- Designjet 100 Plus
- Designjet 110
- Designjet 110 Plus
- Designjet 110 Plus nr
- Designjet 110 Plus r
- Designjet 500
- Designjet 500 Plus
- Designjet 500ps
- Designjet 500ps Plus
- Designjet 70
- Designjet 800
- Designjet 800ps
- Designjet 815mfp
- Designjet 820mfp
- Designjet ColourPro CAD
- Designjet ColourPro GA
- Designjet Copier cc800ps
- Deskjet 2200c
- Deskjet 2250
- Deskjet 2500c
- Deskjet 2500c+
- Deskjet 2500cm
- Deskjet 2500cse
- Deskjet 2500cxi
- Inkjet 2000c
- Inkjet 2500c
- Officejet 9110
- Officejet 9120
- Officejet 9130
- Officejet Pro K850
- Officejet Pro K850dn
- Professional 2000cn
- Professional 2000cse
- Professional 2000cxi
- Professional 2500c
- Professional 2500cm
- Professional 2500cse
- Professional 2500cxi
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