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Compatible HP 124A (Front View)
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Compatible HP 124A (Back View)
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Compatible HP 124A (Drum View)
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Compatible HP 124A (Side View)
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Compatible HP 124A (Side View)
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Compatible HP 124A (Top View)
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Compatible HP 124A (Bottom View)
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Problem: Error (Non HP Cartridge)
Error "Non HP cartridge installed"
Resolution
This should not prevent printing and the user simply needs to press GO to advance beyond the confirmation box
Problem: Leaking after heavy use
Toner is leaking onto the page after heavy use of the cartridge i.e. 1,000 page plus
Resolution
Unfortunately this is fault due to a small waste tank on the cartridge and a replacement will be required
Problem: Faded Output
Printouts are coming out faded.
Resolution
- If the print quality is poor, remove the toner cartridge from the printer and gently rock the cartridge from side to side.
- This movement helps distribute to the toner evenly within the cartridge.
- After rocking the cartridge 5-6 times, re-insert the cartridge into the printer and print a test page.
Printers that use HP Q6000A-Q6003A cartridges
- Colour LaserJet 1600
- Colour LaserJet 2600n
- Colour LaserJet 2605
- Colour LaserJet 2605dn
- Colour LaserJet 2605dtn
- Colour LaserJet CM1015 MFP
- Colour LaserJet CM1017 MFP
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