What the cartridges should look like:
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Installation Instructions
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Problems you might encounter
Problem: Fading on print
The printer is producing very faded print/ a lack of print on the page.
Resolution
- If the print quality is poor or no ink is appearing on the paper, try performing 2-3 head cleans/nozzle cleans.
- Leave 20 minutes between each clean.
Problem: Printing blank pages
The ink cartridge printed one or two pages and then stopped printing.
Resolution
- It could be that the tape that covers the breathing hole has not been removed.
- Be sure the breathing hole on the cartridge has been released, this is done by removing a small rip strip so that the cartridge has air supply.
Problem: Cartridge is the wrong size/ shape to fit into the printer
The cartridges are physically a different size or shape to the cartridges already installed.
Resolution
- Compatible cartridges will always look different to the original branded cartridges.
- They will often differ in shape or size but this does not affect the fitting or functionally of the cartridges in any way at all.
- Ensure the Seal is pierced when installed by giving the cartridge a firm push upon installation
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