Problems you might encounter
Cartridge is the wrong size
If the toner does not install correctly, it can be due to the driver gear not being aligned correctly.
To resolve this, please try adjusting the gear and reinstall to check the result.
If the issue is still present, please replace with a new cartridge and follow the installation instructions.
Poor print quality
Problem: Faded Output
Printouts are coming out faded.
- If the print quality is poor, remove the toner cartridge from the printer and gently rock the cartridge from side to side.
- This movement helps distribute to the toner evenly within the cartridge.
- After rocking the cartridge 5-6 times, re-insert the cartridge into the printer and print a test page.
Problem: Faint Characters on Printouts
Printouts have faint characters / letters appearing down the page
- Print 15-20 pages and see if the problem persists.